Privacy Policy

Last updated: April 21, 2026 · Pilot-stage draft.

This is a pilot-stage draft suitable for closed-beta usage. Before launching to paying customers you should have your own counsel review and localize for the jurisdictions you operate in.

1. Who we are

Loyalty Chips, Inc. ("we", "us") operates the Loyalty Chips platform, which lets merchants issue physical NFC/QR chips that capture first-party customer data on scan.

2. What we collect

From merchants: email, name, venue metadata, billing information processed by Stripe.
From customers (end users of merchants): name, email, phone, consent flag, timestamps of scans, chip ID, method of scan (NFC/QR/iOS fast-open preview).
Automated: a hashed IP address (SHA-256 + salt, truncated), user-agent string, timestamp. Raw IP is never stored.

3. How we use it

To deliver the rewards experience tied to each chip.
To populate the merchant's customer dashboard (only the merchant tied to the chip sees their customers).
To provide SMS/email campaign tooling the merchant triggers manually.
To maintain the platform (security, abuse prevention, aggregate analytics).

4. How we share it

We never sell your data. We share it only with sub-processors required to run the service (Stripe for billing, cloud infrastructure providers, and any messaging provider a merchant explicitly enables in a future release).

5. Your rights

You have the right to access, correct, delete, or export your personal data. See GDPR / CCPA.

6. Contact

Email privacy@loyaltychips.com.