1. Accounts
Merchant accounts must be held by an individual with authority to bind the business. Admin accounts are internal to Loyalty Chips.
2. Acceptable use
- No sending email to customers who have not opted in.
- No scraping, reselling, or exporting the platform for competitors.
- Comply with CAN-SPAM, GDPR, CCPA, and local marketing rules in your jurisdiction.
3. Subscription & billing
Loyalty Base renews monthly. Google Review Stand is a one-time hardware purchase. Newsletter tips are free and never billed through Stripe. Cancel any time from billing; access continues through the end of the current paid period.
4. Availability
We target 99.5% uptime. Contact support for material incidents and billing questions.
5. Data ownership
Merchants own the customer data they collect via their chips. We act as a processor and provide export tooling on request.
6. Termination
Either party may terminate at any time. On termination we preserve your data for 30 days, then delete it.
7. Contact
Email legal@loyaltychips.com.